Complaint Non activation of plan

  • Jio Customer Care Toll Free Number Complaint Number In Chennai - non activation of plan
    R KRISHNAMOORTHY on 2019-03-18 11:21:45

    Sir, I was used Vodofone no. 8122126115 which was portable to your jio net work during Jan'2019. Last week I recharged for Rs.49 plan, which was successfully recharged, but I could not able to call or browse net.after consultation with your customer service, I again recharged for Rs. 399/- Plan for 84 days. Further When potability, I was recharged for Rs.10/-, which was also available on my account. But these two amount was not used to call or browse by me. I request you to look into the matter and add Rs.49/- Plan and Rs.7.72 total of 56.72 to my account in addition to current plan, so that I can use for call and browse and reply to me at the earliest.