Complaint Wrong information and inefficient staff

  • DTDC Courier Customer Care Number Complaint Email Id & Office Address - Wrong information and inefficient staff
    Abhilasha Pathak on 2018-12-20 06:31:30

    I ask dtdc and told my parcel A44287751 was delivered and As per my conversation with Rgi personnel responsible for collection, the consignment was never received and returned back on same day dated 2nd Nov.

    I further investigated the matter and called up the delivery boy responsible for that area. It was found that the stuff was lying with dtdc only on "NO CLAIM STATE".

    What kind of investigation you people did. Investigation without looking on every aspect. I guaranteed you people didn't even checked with the delivery person.

    And at the end of the day I myself have to do it as the parcel was with medicines and I needed it.

    Very bad service by DTDC