Complaint Refund of booking Amount
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Club Jiva Customer Care, Complaints and Reviews - Refund of booking AmountCol A K R C Dutta on 2018-12-10 16:16:12
Refer your email . In this connection I would draw your attention to my earlier mails and
correspondences & telephonic conversations with your customer support. I would like to inform you that
you have failed to provide me booking whenever and wherever I requested you all for it. Hence when you
are not able to provide me bookings when I require them , your asking me for the charges is not
understood. In view of this my I request you repay back My Amount of Rs 60000/- with interest
immediately.
Thanking you in anticipation (CJ/AA/B/C276)
On Mon, 10 Dec 2018 15:13:31 +0530 wrote
> Date: 10th Dec 2018To,COL. A.K.R.C. DUTTASubject: Non Receipt of Annual Service ChargesRef:
CJ/AA/B/C276Dear Sir/Madam,We would like to thank you for choosing Club Jiva as your preferred holiday
partner. This communication is with reference to our email dated 14th March 2018 with subject matter
Annual Service Charges (ASC). As you are the policy of charging Service is universal in the Holiday
Ownership industry worldwide.It has been noted that you are yet to pay Annual Service Charges of the
year ,2016,2017,2018 amounting to Rs.20073. We would urge you to please treat this intimation as urgent
to avoid interest charges. Kindly note that if the Annual Service Charges/Installments are not paid as
on the due date, then as per the agreement clause 8 (“In the event of the Purchaser failing to make any
payment installment on the due date(s) specified (time being of the essence) the Company shall be
entitled to serve Notice requiring such payment to be made within 14 days. If the Purchaser fails to
make payment then such failure shall constitute contractual default and all monies paid by the
Purchaser shall be immediately and irreversibly forfeited to the Company. Liability for the balance
shall remain with the Purchaser(s) and the Company reserves the right to revoke the membership.)
necessary action will be initiated.If this amount has already been paid and sent, please disregard this
notice and we apologize for any inconvenience. Otherwise, please forward us the amount stated above
that is past due by 20th Dec 2018. We will start charging a 12% interest charge for any outstanding
balance greater than 30 days.
Please feel free to call our representatives at the numbers given below for any clarifications.
Thank you for your cooperation regarding this matter.Please send your enquiry to the below address or
contact us at 022-61036000.Yours faithfully,Chief Member Relationship ManagerHoliday Kart Pvt. Ltd.This
is a computer generated document and no signature is
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