Complaint Expected time of delivery of New Santro 2018

  • Hyundai Motors Customer Care Number Hyundai India Toll Free Helpline Phone Number - Expected time of delivery of New Santro 2018
    Lalmohan Patnaik on 2018-12-03 23:53:33

    Dear Sir,
    I have booked New Santro 2018 ( stardust colour) Asta Model online by paying Rs.11100/- on 16/10/2018. I have chosen the dealer as Utkal Hyundai, Pahala, Bhubaneswar. Sometimes back, I contacted your customer care. The person attending the call advised me to contact the dealer for delivery etc. I contacted the sales team ( Mr. Surjya, Contact No.08249660355) at the dealer location. The sales team told me that the colour opted by me is not available and it will take another 10 days for delivery. In the meantime, though a period of another 15 to 20 days have already passed, there is no intimation from the dealer to me. Just 6 days back, I again contacted the customer care in your toll-free telephone number, regarding non-availability of stardust colour of the vehicle as informed by the dealer. The person at the customer care informed me that he is contacting the dealer and arrange for a call back to me from the dealer point. But there is no call back from the dealer point. Under the circumstances, I am in doubt about the delivery of the vehicle. I want to know, whether, it would take some more time for delivery of the car. Kindly send me a reply in return mail.
    Thanks and regards.
    Lalmohan Patnaik
    Cell-9938301313