Complaint Complaint for money refund

  • New Delhi IRCTC Corporate Office - complaint for money refund
    Vijayendra singh on 2018-11-16 21:23:54

    Dear sir
    I am vijayendra singh from mumbai . I have cancelled my ticket on 4 November 2018. PNR number 8208469122 / IRCTC Transaction ID 100001384595903 but i have not received my refund money till now.
    I have 6 to 7 time send mail for my refund money but they (irctc customer care) are told me we have already refunded money on 6th of november you just confirm with your bank. than i will talk with bank person he checked and told me sir their no refund amount tranfer in your account by irctc i have send Bank statement to irctc . after that again i have called to irctc and told him i have send the bank statement you first check it but they told me we not recieved any mail from your side after that one person told me i will transfer your call to my superior and disconnect the line.
    sir i want my money refund please help me.
    Regards
    Vijayendra singh