Complaint Manager

  • Byju’s Learning App Customer Care Toll Free Number Complaint Email Id & Office Address - Manager
    Sonal Narula on 2018-10-14 17:00:07

    I have been struggling to get my Refund Back. Its been like a harassment talking to a new executive on every day and explaining my case history. In spite of initiating my request for refund before delivery of the product itself, these guys got delivery made at my place. Again at the time of delivery, i mentioned pls arrange to take it back as am not interested in continuing the services. Mentor/respective managers ignored all the communications and now mentioning that 15 days period have already expired and Refund can not be initiated. I communicated through written email and verbal too well in advance. Since they lacked in performing their duties and now misleading the facts. Pls assist me in getting this issue resolved and let their negligence bear the penalty and not me.