Complaint Item missed but amount still not refund

  • Club factory customer care number 8292001973 - Item missed but amount still not refund
    Mariammal on 2018-10-09 11:00:02

    Kindly update me I ordered slippers on 25.09.18 but this item was missed the amount couldn’t refund still date it’s very worry for me

    [Club Factory] We're sorry but while processing your order SO47644964, some items are no longer available. A refund of INR 569.669 has been issued to your account () balance or original payment method. If it is refunded to your balance, you may withdraw your balance in Club Factory app. Also, to compensate your loss, we've put a Rs.30 coupon in your account.