Complaint Use code SWAGDESI potential escalation

  • Fynd App Complaint & Customer Care Number - Use code SWAGDESI potential escalation
    Akshay Sakhare on 2018-10-02 17:09:45

    Dear Team,

    I received a text message from Fynd regarding a promotional code I’ve attached screen shot of same,
    As soon as I saw flat 50% off I tried using intended to purchase superdry shoes which were approx worth 3500 ₹.
    When I tried to pay I tried using the code you sent and got error stating code expired,
    I received the code at 4:43 pm and at this time when I’m writing this mail it’s 5:02 pm your text message said last one hour hurry!

    I used it within next 15 mins,
    How was I not able to use it ?
    Is this a trick or you guys to fool your customer just to lure them to your app ?

    If there is no reply or proper solution from your side I’ll make sure I do My part and no suggest anyone your app and rate it as low as possible and use social media to tell people how fynd is doing fake promotions.

    Thanks & Regards
    Akshay Sakhare
    8369686091