Complaint Extra amount debited from my saving account

  • Reserve Bank of India [RBI] Customer Care, Complaint and Reviews - Extra amount debited from my saving account
    Padmakar Ramgonda Patil on 2018-09-29 12:36:26

    I have opted for the facility of fastag for my car at toll booths on the highway. I wanted to transfer an amount of Rs 1000/ from my saving account with the Axis Bank Kolhapur to my fastag account with ICICI bank.At the time of online transfer my account in Axis Bank is debited for Rs 1019.50.I want to know whether such an additional charges are permitted to be levied for use of this facility