Complaint Amount has not refunded yet

  • Goibibo Customer Care: Toll Free 24×7 Goibibo Contact Number and Email Address - Amount has not refunded yet
    Adil shafi on 2018-09-14 17:20:36

    Dear team,

    I booked a ticket through Goibibo app on 2 sep 2018 from Lucknow to New Delhi my first transaction was failed the amount has been deducted but the ticket was not booked. I made another transaction the ticket was booked this time and the amount of 1074 has been deducted again.
    I already had a word with the bank they told me the amount was deducted twice and no refund was made from the merchant, transaction no. are as follows for both the transaction
    MT 182470075000010238605
    MT 182470075000010711762

    Please resolve as soon as possible. I am facing lot of problem with this.

    Regards
    Adil shafi
    8373919603