Complaint Correction of lnflated electricity bill

  • Paschimanchal Vidyut Vitran Nigam [PVVNL] Customer Care, Complaint and Reviews - Correction of lnflated electricity bill
    M K BANERJEE on 2018-09-10 19:25:22

    I am a regular paid customer of your institution never missed to pay bill in scheduled time. I never been a defaulter, can be checked from your record. Moreover, I used to pay my bill through my banker, HDFC Bank. Whom I have given standing instruction for the same.
    As per your record, I paid my last bill of Rs.6509.00 on 9th August, 2018, mentioned below
    Consumer Details
    Customer Name M K BANERJEE
    Customer Id. 1351075000
    Discom Name PVVNL
    Division EUDD-II GHAZIABAD
    Sub-Division (TEMP SDO)1509219
    Meter Number EL2585
    Sanctioned Load 5.00 KW
    Current Bill Details
    Bill Amount Rs. 20156
    Due Date 14-09-2018
    Bill Date 07-09-2018
    Last Paid Amount Rs.6509.0
    Last Payment Date 09-08-2018
    Outstanding Amount Rs.20097
    I am very much shocked to see my current bill where total bill mentioned as Rs.20155.78 including Rs.13937.04 as debit amount and Rs.0.11 as late pay surcharge.
    I request you please clarify and give the correct figure of my bill so that I may pay in time. Thanks