Complaint Delay in delivery of consignment.

  • TCI XPS Customer Care, Complaints and Reviews - Delay in delivery of consignment.
    RAJESH THACKER on 2018-08-10 12:14:51

    TCIEXPRESS LTD.

    Dear Sir,

    Sub : Delay in delivery of consignment.
    Ref : Docket No.531266363 dated 27.07.2018 with assured delivery date 02.08.18.

    It is to inform you that the above urgent consignment was booked from your Dhanbad office on 27.07.2018 under docket no. 531266363 for delivery to Depot Officer, Regional Store, Hingula Area, Mahanadi Coalfields Ltd., Dist. Angul (Odisha). We are surprise to note that till date the materials is not delivered to the consignee. The materials is unnecessary hold at your TCIEXPRESS, Angul Branch from 03.08.2018. The materials are most urgent and this was specifically informed at the time of booking of the materials. The customer has imposed late delivery penalty on us due to non delivery of the materials.

    We do not expect such lapse on part of your Angul delivery personnel. We, therefore, request you to take urgent steps to deliver the materials to the consignee without further lapse of time.


    Yours faithfully,
    For flodyne Corporation



    (Authorised Signatory)