Complaint Complaint against driver not coming on booking and asking to cancel booking

  • OlaCabs.com Customer Care Helpline Number, Complaint Email Id & Office Address - Complaint against driver not coming on booking and asking to cancel booking
    Krishna Murari on 2018-07-13 18:25:22

    I booked through your Ola app for a taxi from HAL corporate office Cubbon Road, Bangalore to HMA, Doddanekkunndi Road, Marathahalli, Bangalore to day booking no. CNN2066503350 but driver refused to come to pick and asked me to cancel the booking. I did not cancel booking and waited for him for half an hour but he did not come. I recieved a message from Ola that my booking is cancelled and I will be charged Rd.50/-
    First, when I have not cancelled the booking , how you can charge cancellation charges.
    Second, how your cab driver ask me to cancel the booking and refuse to pick.

    I request you to cancel the charges as I have not cancelled the booking.
    Also, take action against the driver for refusing to come and asking me to cancel the booking.

    Regards,
    Krishna Murari
    Mobile no.9986741481