Complaint

  • Apollo Pharmacy Customer Care, Complaints and Reviews -
    Sarathy Seshadri on 2018-06-30 09:58:27

    Just now, on 30.06.2018 in the morning 9.30 AM I approached the apllo pharmacy at Kaggadaspura main road, C.V.Raman Nagar , Bangalore.

    I wanted to purchase Glycomet and cobadex as my sugar was to be controlled quickly.
    I came in the shop both your sales persons were busy giving medicines to the customers. Next was me.
    Suddenly another person came and asked for Allegra. The man at the counter picked it up and started giving Allegra to the person who came behind me and started billing him.
    I asked the second person to give my medicines he gave me Glycomet, and suddenly another person came behind me and asked for some medicines. my request was not completed and the other person was given his medicine and billing started again.

    When I asked why I am not given on first-cum-first basis, I was asked in return, "whats the matter, its only few minutes?"
    That same few minutes could be spared by those who came after me, isn't it?
    Then I was told, "if you don't want to purchase, you can leave the shop".
    Now I want to know, why such a service to me a senior citizen? Am I asking the medicines for free of cost? Am I begging you?

    This attitude is utterly negligent towards people. I will prevent people going to your pharmacy anymore.

    Go to bloody hell.

    Dr.Sarathy Seshadri,
    6th C cross, Kaggadapura, Bangalore