Complaint Loan amount not credited

  • Home Credit Customer Care Toll Free Number Complaint Email Id Office Address - Loan amount not credited
    Sejish thazhissery on 2018-06-21 11:38:25

    Dear team,

    Myself Sejish thazhissery as an existing customer of home credit as i had mail this bcoz iam literally got frustrated as iam not getting the proper response from personal loan department it was an 21 day over i had applied for the personal loan and my loan no is 3803577795 which was signed on 31st may 2018 till knw i had not rececive an amount in my account and whenever i had contact to customer care of personal loan department ms. Rupa raj she say that your document had not receive so kindly go to the the nearest store to give the documnt and it was 3rd time iam giving the document but the same reply iam getting that your document had not recieve.......

    So kindly suggest to you that 21 day has gone and i had not receive the amount and also no proper response iam getting from home credit customer care and from 7th june i had contact more than 24 time to your customer care but i am not getting proper response as you can check my records too..and yesterday when i contact our personal loan customer care no ms.rupa raj who had sign up my loan said same reason saying your document had not receive so you can take the request that you dont want this loan as i had wait more than 21 days, which i had said on 31st may that within 4-5 day you will get the amount.but not credited

    Regards,
    Sejish thazhissery