Complaint Received the different product

  • Jaxtakart Customer Care, Complaint and Reviews - Received the different product
    Devashish Meher on 2018-06-09 17:22:25

    I have given the order for Leather Flip Cover for Oppo Realme 1 Gold, Order No- 322819 on 29.05.2018 on Jextakart web site and given the full payment.

    But I have received the one on 06.06.2018, which not of my ordered matching Gold color and also the size is not matching my mobile. I want to communicate the same thing in the trailing mail, but the reply from your side is not responsive in manner.

    The representatives also not responding properly after many communications, so Please give the contact details of the senior officials, so that the problems can be resolved.

    As per their requirements I have send many photos of the product, but the response from jextakart is not responsive.