Complaint Four burner stove burst reg

  • Faber Customer Care Office Address, Contact Number, Complaint And Reviews - Four burner stove burst reg
    S. Rukmani on 2018-06-09 14:18:21

    I have purchased four burner stove automatically operated. Copy of invoice enclosed. The said stove burst while cooking at our home. Unfortunately no casualties. But your stove one corner damaged heavily due to burst.
    I had procured this stove based on your past performance with customers. But I am sorry to say that the deviations may be the design of the stove maybe.
    Local dealer says that to pay 5000/-.,to replace the bed like that. For these type of deviation how we pay the additional charges. As I had not received any printout reply from local dealer I am submitting the grevence directly to you.
    I kindly request you to solve my grevance
    And replace the stove at free of cost immediately.
    Thanking you
    S. Rukmani kandasamy
    32.3rd cross, pandian nagar
    Kosakulam. Anaiur post
    Madurai 16
    8072188246
    8056368251


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    ---------- Forwarded message ----------
    From: Meenakshi Sundaram
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    On Sat, Jun 9, 2018, 10:54 Meenakshi Sundaram wrote:
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    I have purchased four burner stove automatically operated. Copy of invoice enclosed. The said stove burst while cooking at our home. Unfortunately no casualties. But your stove one corner damaged heavily due to burst.
    I had procured this stove based on your past performance with customers. But I am sorry to say that the deviations may be the design of the stove maybe.
    Local dealer says that to pay 5000/-.,to replace the bed like that. For these type of deviation how we pay the additional charges. As I had not received any printout reply from local dealer I am submitting the grevence directly to you.
    I kindly request you to solve my grevance
    And replace the stove at free of cost immediately.
    Thanking you
    S. Rukmani kandasamy
    32.3rd cross, pandian nagar
    Kosakulam. Anaiur post
    Madurai 16
    8072188246
    8056368251