Complaint ATM amount not received and complaint still not resolved

  • Reserve Bank of India [RBI] Customer Care, Complaint and Reviews - ATM amount not received and complaint still not resolved
    Bhalchandra Purohit on 2018-05-20 15:26:56

    I Bhalchandra S. Purohit having saving bank account (67110010000904) in IDBI Laxmi Nagar Branch Nagpur.
    On 31 March 2017 I tried to withdraw Rs.7000 from Nagpur Nagarik Bank ATM in Rajkamal complex Dhantoli Nagpur. But the money was not received.
    I informed this to my IDBI Bank with written complaint Dated 6/4/2017. But still it is not resolved.
    So your kind intervention is requested.
    As per Banking Rules, same should be reimburse the amount with full charges to my above mentioned SB account.

    Thanks.

    Yours Faithfully,
    Bhalchandra S. Purohit.