Complaint ASTC Volvo bus conductor charging extra for luggage

  • ASTC India Customer Care, Complaint and Reviews - ASTC Volvo bus conductor charging extra for luggage
    Tanbir laskar on 2018-05-02 23:09:32

    My brother was traveling from silchar to guwahati by ASTC Volvo bus , I had booked his ticket through red bus and paid the full bus fare in advance , when we reach to ISBT silchar for the departure as we were about to load his luggage then suddenly the volvo bus conductor named kishan Das asked Rs 100 extra for the luggage , I was shocked by his claim so I rushed to the ASTC counter then there was one Assamese employee he also said that "you have to pay ,since Volvo is private" after he had conversation with the conductor .
    So sir this is my humble request that please look into the matter as I felt it's a daylight exploitation of common man