Complaint Refund of recharge amount

  • Sun Direct Customer Care Toll Free Number Office Address Complaint Email Id - refund of recharge amount
    gutha ravi on 2018-04-14 17:02:00

    Sir
    I have recharged twice @ 159 + 159 on 14 Apr 2018 to sundirect card No 41412597415 due to non receipt/ shown of sucesssful of recharge message from sundirect.
    I have approached to customer care for unsuccessful of recharge. Your representative MR Sahid told that due network problem sometimes recharge will be done after sometimes but this is not understood how can it possible without confirmation to the customer.
    Sir please check my account and refund Rs 159/- as I want only one month recharge. An early confirmation is requested please.
    Regards
    Gutha Ravi