Complaint Complaint of electric meter (Account number - 3003018567) located in D-504, Palm Village society, Sector 126, Mohali
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Punjab State Power Corporation [PSPCL] Customer Care, Complaint and Reviews - Complaint of electric meter (Account number - 3003018567) located in D-504, Palm Village society, Sector 126, MohaliAbhishek Goel on 2018-03-20 12:36:15
Dear sir,
Please be informed that on 16th Mar’18, my electric meter located at above address got malfunctioned and electricity got disconnected and there is no display on the same, only green light is coming, immediately on the same day I called up your number 9646115973 @ 7.52 AM and he guided my to call Desumajra technician on 9646198622 @ 7.55 AM and told him the details, he promised me to come back and check. At 11 :17 AM I called up again but he said that whole area light is disconnected and it will be rectified by 15:00 PM but no avail, than I again called him @ 18:51 PM but as per him duty has changed and now new person is not aware though he took the details but no one turned up
In the mean time I called up society electrician and he checked and helped me with power back up but insisted to call PSPCL person only as its related to meter
On 17th Mar’18, again I kept calling on both complaint numbers and technician number but dint get any support and no one turned up
On 19th Mar’18, I again called up complaint number and requested him to support, he promised me to call on the same number after 15 min as he will speak to him but after 15 min nobody responded to my call
Am requesting again to please align someone to check my issue and help for final resolution
Also if meter replacement is required than pls get it done but for that atleast some person should come and check
Am available on 9041099075 or 9041666667, pls get back to me at the earliest
NOTE – I will not be responsible to make any late payments or excess payment in case meter shows no readings as am the one who is following up but team is least bothered to even visit
Regards
Abhishek Goel
9041099075
9041666667
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