Complaint Complaint

  • UP(West) & Uttarakhand Airtel Nodal Officer - complaint
    gaurav rana on 2018-03-05 16:27:54

    Dear Team,

    This is so disheartening and disgraceful to see the reaction of your team with your such a valuable customer. I am holding Airtel No. 07259209840 on my name since last 08 years and continue using it since than.

    However in recent time, i started receiving such obnoxious messages from you team that my airtel no. services will be terminated because i am not using it.

    Matter of fact, I am constantly using my no.
    Even recharging my no. as and when i have requirements.
    doing outgoing calls / receiving incoming calls too.

    than what makes your team to send such stupefied message on my no. continuously that my no. will be stop by airtel in few days.
    Further, To my surprise, when i tried to get in touch with Customer Care team, they are completely clueless and look amazingly idiot while handling my query.

    Do you have a skilled team?
    Do you have any concern for your valued customer?
    if not, than it wont take much to port my number on some other service provider.

    I never seen such ignorance and unprofessional-ism in service industry. its so disgrace to see the response of entire Airtel Team.
    I will take my concern to regulatory body (TRAI) for certainly to teach your team a proper lesson that how to deal with customer.

    Looking forward to hear from your end to resolve my issue on priority..

    Thank You
    7259209840