Complaint Extra size language charges

  • BMRCL Toll Free Helpline Contact Phone Number Office Address - Extra size language charges
    Venkatachalam on 2018-02-12 07:34:32

    Charged extra size luggage charges without checking the size and weight of the baggage. This is really bad we are ready to pay what we are carrying but there should me any size or weight limit without checking the baggage how can they charge for extra baggage luggage. Actually I checked my my language size after paying the luggage care its dimension is 60x32. Do I need to pay for this. Otherwise separate counter should opened for this kind of charges at entry gate itself not at the check in place. Really very bad experience. I hope in future you may find a way for this. Mrs Nandini (staff) at Majestic metro who collected extra size baggage charges from me.please ask your staff to behave politely with customers