Complaint Delay in installation of new connection

  • TNEB Customer Care Toll Free Number n Contact Details Tamilnadu Electricity Board - delay in installation of new connection
    P Ganesan on 2018-01-29 17:16:32

    Sir,

    I have applied for new home connection on20 Dec 2017 at Andipatty (TNI)and paid the all estimate charges ( Rs 27250 ) on 05 Jan 2018 vide bill No 5536165 (connection No 534-12/17-536). However the installation has not been done and the authy does not give any positive reply. Do I need to pay any money other than the estimate charges which I have paid. I have also paid Rs 1500 extra (without any bill)for unloading the lamp posts. Please clarify as to what could be the reason for the delay.

    Regards!