Complaint Fund refunding

  • Zaakpay.com Customer Care, Complaint and Reviews - Fund refunding
    BHAGWATI PRASAD on 2017-12-22 13:05:59

    On 14-Dec-2017 10:36 PM, "madhu Rani" wrote:

    On 14-Dec-2017 9:44 AM, wrote:
    Dear Customer,


    Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c..

    Please contact your bankers for confirmation with the given details.

    PNR: 2339058700 Transaction Id: 100001053265111

    REFUND DETAIL S
    S.No REFUND DATE RFND AMT STATUS SETTLEMENTID ACTUAL REFUND DATE REMARKS RFND TYPE BANK RFND TXN ID
    1 17-Nov-2017 1840.0 REFUNDED 100001054826075 17-Nov-2017 Success Refund for Cancellation ZP55e141fe6f78a

    In future you are requested to use the Refund status Tracking service Provided by the IRCTC. Select the 'Refund Status' link in the left panel under 'My transaction'. on the plan my travel page after you log in to www.irctc.co.in giving your user id and password.

    Note that If still the refund is not reflecting in your account,we suggest you to send us the complete Bank statement/Wallet statement (From Date of Booking to till present date) in PDF format so that we may assist you better.

    Thanks & Regards
    Shivi Saxena
    Executive Customer Care
    Care@irctc.co.in
    Ph : 011-23340000/39340000
    www.irctc.co.in
    [#7479098]

    ____________________________________________________________________
    IRCTC never asks your personal bank account details through
    call. If you received any call in this regard, please do not
    share your bank related credentials.
    ____________________________________________________________________


    ---------------------------- Original Message ----------------------------
    Subject: Regard fund refunding
    From: madhurani951@gmail.com
    Date: 2017-12-13 22:19:03+05:30
    To: care@irctc.co.in
    Cc:
    --------------------------------------------------------------------------

    Dear all
    I am sending mail u for quarry because fund not receive till now.
    Thanks Regards
    BHAGWATI PRASAD


    On 16-Nov-2017 1:11 PM, wrote:

    This is a system generated mail. Please do not reply to this email ID. If you have a query or need any clarification you may:
    (1) Call our 24-hour Customer Care or
    (2) Email Us care@irctc.co.in


    Dear Customer,

    We wish to inform you that your ticket against PNR Number: 2339058700 has been cancelled successfully as per your request. The refund amount of Rs. 1840 will be refunded back to your respective account shortly.

    For any problem please contact us 24x7 Hrs. Customer Support at 011-39340000, Fax No. 011-23345900, Chennai Care No. 044-25300000


    Warm Regards,
    Customer Care
    Internet Ticketing
    IRCTC