Complaint Poor Service

  • IFB Customer Care Number Toll Free Number Complaint Email Id Office Address - Poor Service
    John on 2017-12-07 15:18:59

    Dear Sir,
    I have not satisfied for the service response action , the service representative again saying the same statement (they are not doing proper service), hereafter I am not going to use any kind of the IFB products of myself and my family members & friends also , so I am going to do the service in outside person, I was called him & he checked unit hardly 5 mints in my house and he said simply nothing issue on Machine then he charged me Rs.590/- He never respond my complaint I told him some screw is not fitting kindly change but he ask me buy the screw and fix the machine myself. He spoke very rudely, I was totally unsatisfied for service response team, Especially the the sales representative Mr.Mani & his manager Mr.raja was not understanding the customer requirement ,They are acting just like a recorded service. he said he don’t have the screw in shop it will take 1 day . Pls take the necessary action to the service persons or Refund my money back.I trust my mail will do something atleast. Do the needful.


    My Contact No : 9003036035

    Pondicherry-605005
    My Ticket no:1000754547

    Thanks & Regards,
    John Leo Kennady.P