Complaint Goods misplaced
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TCI XPS Customer Care, Complaints and Reviews - goods misplacedmadura stores on 2017-11-23 13:10:14
ear sir,
We have a garments shop in Ahmednagar maharastra and we regularly recieve goods from tci express mainly from ludhiana.we refer to the docket no 927622043 from ludhiana send by our supplier sethia apparels.The cartoon was torned from inside and the stitching for small torned area was of different colour .four pcs were stolen from the boxes.We have never recieved such complain in the last 15 years with tci xps .The manager of tci xps in ahmednagar is not ready to hear our complain also.we have three big shops from last 70 years and why we would complain unneccessarily.The pcs were forced out by making just a whole and again stitching it.This is a modus operandi done by many transports but was never with tci but in this parcel this is done.
the amount of four pcs is 190*3 =570 and 270 *1=840/-
This is clear cut case of theft by truck driver you should inquire instead of manager arguing with us .if we do not recieve any response from your side we shall end our long association with your transport.pls note this is not the mistake of our company because the co does not send empty boxes .morever the condition of boxes is that of forced open.the company has huge production.They do not cheat because several pcs are lying in company without getting stealed and they have trust and are not also bothered.They are huge companies where this amt is very meagre for them but for us it is a betrayal of trust by your truck driver and your harsh manager.Pls note we always prefer your transport and also inform others to get goods through your transport.You can ask our shop record from your tempo person mr neelkant.
pls also take action against the local manager because he does not even hear patiently our complain.
madura hosiery m g road ahmednagar cell 9890414800
0241-2419731
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