Complaint Service issue

  • IFB Customer Care Number Toll Free Number Complaint Email Id Office Address - Service issue
    N V Prabhakar on 2017-11-01 12:49:47

    Dear sir,
    I have paid 3000 as AMC for IFB washing machine. Recently I hve been facing problems with the machine. I have tried contacting the service Centre located in kolathur,chennai. But they have attended my call only after 7days. After which, still service has not been done. When we asked again, they are saying that, we don't hve mother board spare parts, etc.. reasons. That's not customers problem. We hve not washed our clothes since 2weeks. We r struggling with small children and elders. We trust IFB and that's Y we hve chosen. But now it's very pathetic and poor service response and service. We didn't expect this from a big brand like IFB. With this how can I refer someone to buy ifb. We are highly disappointed. Kindly do take necessary steps and do the needful at the earliest. I firmly believe our problem will be resolved immediately. Thanks Pl contact me 9841544244.mr.N V Prabhakar