Complaint CONFIRMATION NUMBER: 1618151342

  • Booking.com Customer Care and Toll Free Number - CONFIRMATION NUMBER: 1618151342
    Javed Khan on 2017-09-13 18:16:11

    I booked one hotel in Geneva but the site confirmed that the payment will be paid to the hotel directly. How the booking.com charged me the charges now through my credit card.

    How is it possible that the payment has been released without my confirmation? I have not entered my cvv no. and I have not receive any OTP also.

    Very strange system.

    According to the website, I have full refund in case of cancellation. Please confirm this query as well,