Complaint Wrong Information on website

  • Trivago Customer Care Contact Number Contact Details - Wrong Information on website
    Ankur Gupta on 2017-08-16 20:20:37

    Dear Sir,


    Please check i have search on trivago,com and it shows me the location in Nainital location on 12th August to 14th August .It shows the various result- one result is Hotel Shivam Inn. Book my deal- i have book the hotel , the hotel Shivam by paying desired amount , the hotel got also booked, but when I am checking the hotel got book of Manali.

    By confusion, you have mentioned wrong in your website and i have book the hotel Shiavm INN in Nainital and you have booked the Hotel Shivam of Manali.

    You are requested please refund the amount asap to my account .

    @ Dear Consumer Cell,

    I have contact to both the call centers, they are blaming on each other,
    Make my trip is telling to contact Trivago.com and Trivago is telling to contact Make my trip for refunding the amount.
    Please take the quick action asap and refund my amount.

    With Regards
    Ankur Gupta
    No- 09899190665