Complaint Wrong Information on your website

  • Trivago Customer Care Contact Number Contact Details - Wrong Information on your website
    ANKUR GUPTA on 2017-08-11 18:10:51

    Dear Sir,

    Please check i have search on trivago,com and it shows me the location in Nainital location on 12th August to 14th August .It shows the various result- one result is Hotel Shivam Inn. Book my deal- i have book the hotel , the hotel Shivam by paying desired amount , the hotel got also booked, but when I am checking the hotel got book of Manali.

    By confusion, you have mentioned wrong in your website and i have book the hotel Shiavm INN in Nainital and you have booked the Hotel Shivam of Manali.

    You are requested please refund the amount asap to my account otherwise I have to take some action. I cannot expect these silly mistakes from such companies.

    With Regards

    Ankur Gupta
    No- 09899190665