Complaint

  • Raipur Lenovo Service Center -
    Dr. Vinay Shankar Singh on 2016-08-14 00:11:19

    As per your direction regarding authorized service center in Raipur,I had given my K3 notebook for repairing. The trouble was with touch not responding and loss of connectivity (towers),since last two months.
    The service center accepted to repair it and gave a timeframe of 15 days.Today they called and said that because LENOVO was not providing spare parts they are henceforth closing the center and I should collect my mobile.
    Let me remind you of your follies,I bought the mobile after checking on Google that there were service centre in Bilaspur (Chattisgarh),where I live,it wasn't so.Secondly Raipur service center wasted my precious time and money. WWho will be held responsible for such negligence. If you people think this is INDIA and can escape with every major or minor felony you are sadly mistaken.
    Have already previously on numerous occasions called on your Toll free number for remedy but to no avail. If this same situation would have arisen in USA or EUROPE you would have been sued for sure.
    Seems that's the last resort I have left.
    Last but not least my mobile is still in warranty period.
    No regards
    Dr.Vinay