Complaint Customer care center vanished from Ernakulam

  • Cochin Lenovo Service Center - Customer care center vanished from Ernakulam
    Santhosh M Shenoy on 2015-07-01 09:21:53

    Pls refer to my complaint dated 30-6-2015 regarding non functioning of my lenovo A6000. After receiving no response from the telephone no of the customer care center in your website. I went in search of the address given above. But the center has been shifted from the above address many months ago. After great difficulty I found the new address of Smart Technologies and address and went there. To my horror they had intimated me that they are not dealing with Lenovo phones at present and asked to contact the customer care for new authorised service center at Kochin, Kerala. Thanks to your latest updated website!, your customers are running here and there without ?knowing what to do?
    Althouth, as per your e-mail you have assured that your Customer Care representative member will be reviewing your Complaint/Message and will send you a personal response.
    No response has been received by me till date.
    If you don't have any authorised service center in the whole of Metro City of Cochin, then you shoould not have misleaded the customers like me who bought the phone believing your words. This is totally cheating your customers

    My mobile no 9249386115