Sir,
This is to inform you, that I am stunned after purchasing a FORTUNER CAR from your dealer Uttam Toyota Rewari on dated 6-5-2022. This Car is showing DPF error problem every now and then, I am residing at kotputli Rajasthan and using the vehicle here, almost 70 kilometer away from rewari. This vehicle number HR 36 AM 0777 starts showing DPF Error in between the way. And this movement it is very difficult for me to postpone or cancel or the presettled programmes. On facing this type of problems I had to deliver this car TWO times at your company ‘s workshop Uttam Toyota Rewari. whether they tried to solve the problem properly or not. But the DPF problem is still there. How will it be solved at the earliest, because the car is still standing at my house parking due to the DPF Error problem. I have spent almost 30,000/- in just two rounds.
Daily failure:- on 15-10-2022 I was on the way to Mathura and DPF error problem started, it was conveyed to Uttam Toyota Rewari, but they replied rudely. On reaching Arawali Toyota Alwar they solved the problem immediately and cooperatively but on 16-10-2022 while returning from Mathura to kotputli the same problem occurred. On being Sunday on 16-10-2022 the management of Arawali Toyota Alwar solved the problem again.
Now finally I want to get rid of this DPf problem. You please, either solve this DPF errors problem permanently and immediately or Replace this Car.
Now I am not able to bear any more physical mental and monetary harassments.
Hopping for the best
Date :- 23-10-2022