Complaint Complaint regarding deny to allow ride on the bus

  • B. S. R. T. C. Office Bus Stand Patna - Complaint regarding deny to allow ride on the bus
    PRAMILA KUMARI on 2020-03-06 10:24:46

    Dear sir,
    I am the regular passenger of your buses. Today, Mr. Shrawan has denied to allow me for riding on the bus just because I had left his bus yesterday because of non availability of comfortable seat of that bus and completed my journey by the next bus with informing him properly.
    I noticed mis behaviour of that conductor earlier days also with other co passenger.But, his today's behaviour really hurted me and touced me very badly.
    I want to inform you that he is the conductor of chunmun travels runs from Patna Gandhi maidan to nawada. It reaches to mithapur bus stop at around 9:00 am.
    Kindly register my complaint at take a necessary action regarding this.

    Pls note that I am continuously travelling by your buses since 2 years and it's my first complaint with hoping of best response.

    Your early action will be highly solicited.

    Thanks with regards,
    Your's faithfully,
    Pramila Kumari
    Assistant manager
    Contact number-9199189609.