Complaint Chairman

  • Toyota Customer Care Number | Phone Number | Head Office Address | Email - Chairman
    Ravindra Joshi on 2019-12-27 12:33:16

    My Camry had some little problem of getting slightly pulled on one side during driving inspite of changing some bushings as desired by authorized service center at PUNE- Sharayu Toyota at Thathawade. The vehical was accepted by the service center with proper Job card.One fine morning the manager came to my office and declared that the car engine has been completely damaged accidently, while driving test; during which sudden gush of huge water wave entered the car from front grill.They did say it was there fault.
    But now, they are claiming I have to bear atleast 50% percent chages (around 2.5 lakhs) since their insurance company is paying only 50%. This is preposterous ! How am I to be responsible for their obvious mistake or accident at their hand? They are sitting with my vehical since 4th November doing nothing.
    Innumerable, mails to VOC- their complaint registration email id- have so far resulted into only typical response and nothing more. No body at Kirlosker- Toyota wants to take into consideration the complaint.
    The Sharayu Toyota neither even bothered to provide any alternative vehicle too.