Complaint Customer is Fool @ Haldiram behavior issue

  • HALDIRAMS Complaint & Customer Care Number - Customer is Fool @ Haldiram behavior issue
    Rajesh katyal on 2018-12-21 00:14:38

    Hi Sir



    This complaint is regarding the service and behavior issue of haldiram staff and manager Alok Sharma at haldiram - crown Interiorz relaince Mart 12/7, main mathura road, sec -35
    Sac code- 996331

    I visited above haldiram branch on 20th Dec 2018 at 8:34 pm and ordered choley bhuture, veg uthapam and lime soda. When I received Choley bhature without pickle in it. I asked for pickle but the service staff told me that haldiram has stopped giving pickle on any food from more thqn one month. I requested again but no luck. I discussed the same with manager (Alok Sharma) and then he told me that we are providing pickle only on demand of customer. I described him that I have requested for pickle but service staff has refused it and finally after arguing 10 mins I got pickle but the language used by staff and manager is not good.

    Also if any kind of food item is stopped it Should be notified to customer before billing instead of arguing with customer otherwise it Should be written on counter that pickle will be provided only on demand.

    So my question is why any particular branch has stopped giving pickle on its own and also have you reduced any price for this ?


    I am very unhappy with this kind of unprofessionalism and behavior of one the best food chain in India (Haldiram).

    I will make sure to share this pathetic feedback with my family and friends and relatives and request them to stop eating haldiram food items.


    Thanks
    Rajesh Katyal
    pH: 7838259000