Complaint Displayed wrong products

  • Just Dial Customer Care Number Complaint Email Id Office Address - displayed wrong products
    Kaleemur Rahman on 2018-11-03 11:41:35

    Sir / Madam,

    Some one can please help me. I paid money to Justdial for a banner. First of all it took very long for activation, secondly the banner is wrongly designed. It contains products, which I don't sell. It creates a negative image of my company. I have sent more than 50 mails explaining everything in detail, but nobody is responding. As the justdial service is very bad, I wanted refund. I sent the request for refund about two weeks back. But there is no response. The only mail I got is that my mails are forwarded to somebody who will take action. I don't want justdial services as Justdial services are very bad. I want refund. First of all please remove the banner which shows totally different products on my company name which I don't sell. I sincerely feel that Justdial is suitable only for B2C. Since I am a manufacturer, wholesaler and exporter, you cannot understand my requirement.

    The banner contains the name of my company and two different products which I don't manufacture and sell. My brand name is not there. I don't sell my company. I sell a brand. It is more than 2 week since I complained this but your service is so poor that nobody bothers to understand me. I don't want your services,I want refund.

    Regards,