Complaint Senior citizen

  • RTO India Customer Care, Complaints and Reviews - senior citizen
    T.S.Hariharan on 2018-09-26 10:42:40

    Dear Sir/Madam,
    I need only one minute of your precious time to give me one line answer.
    I am a senior citizen (74 years old).
    My driving licence is expiring on 27/10/2018 and I started online renewal process of my driving licence on 21/09/2019. Uploaded the required documents and paid the required fees (RTO Mumbai Central MH01)
    Received a message on Vahan Sarathi site ‘Application is under processing at RTO level- scrutiny document verification”.
    I need clarity as to what is the nest step. Should I go to RTO with my set of pre-filled applicaton form and required documents with 3 photographs or wait for some date to be given by the RTO What is the next stage? Should I ask for a date of appointment? How do I do that? Or RTO will send me a date for visiting RTO to complete the remaining process?
    I am breaking my head on this for the last 3 days(searching for some clarity on available website) and have not been successful yet. Hence my request to you.
    Thanking you
    T.S.Hariharan