AS I AM A CUSTOMER OF KENT RO WATER PURIFIER FROM LAST 10 YEARS AND WAS HAPPY WITH THE PRODUCT AND THE SERVICE. BUT NOW I AM REALLY PISSED OFF BY THE SERVICE OF KENT RO WATER PURIFIER , AS I LODGED A COMPLAINT ON 7/9/2018 FOR THE TAP REPLACEMENT AND THE SERVICE THE TECHNICIAN CAME MR. ANIL ,MOB NO-7290085973 AND DID THE SERVICE BUT IT SEEMS THAT HE WAS A UNSKILLED PERSON AS HE WRONGLY PLACED THE THINGS IN THE RO AND THAT TIME THE AUTO CUT FUNCTION WAS NOT WORKING ,AGAIN WE CALLED HIM AND THEN HE SAID HE FORGOT SOME PART TO INSTALL AND THEN HE DID THE INSTALLATION AND SAID NOW IT WILL WORK PERFECTLY AND TOOK MONEY AND WENT WITHOUT EVEN WAITING FOR A SECOND ALSO TO SEE IF ITS PROPERLY FUNCTIONING OR NOT.

AS WE AGAIN CALLED HIM AFTER AN HOUR AND SAID THAT THE WATER IS NOT COMING OUT FROM THE RO AND WE ARE NOT ABLE TO DO THE HOUSEHOLD KITCHEN WORK DUE TO UNAVAILABILITY OF WATER. THEN HE SAID THAT HE HAS ALREADY LEFT AND WILL COME TOMORROW I.E (8/9/2018) AROUND 10.30 AM,BUT HE JUST DID FALSE COMMITMENT AND NOT EVEN BOTHERED TO ATTEND THE COMPLAINT AND HAS KEPT HIS MOBILE PHONE SWITCHED OFF. AS WE ARE CONTINUOUSLY TRYING HIS NUMBER .

MY REQUEST NO- 18090704848
THE SAME HAS BEEN CLOSE ALSO WITHOUT KNOWING THE STATUS.

IS THIS YOUR SERVICE ? THIS IS THE ATTITUDE OF WORKING IN THIS PROFESSIONAL ERA. PATHETIC SERVICE BY YOUR PEOPLE AND THAT TOO UNSKILLED PERSON AND GIVING PAIN TO THE LOYAL CUSTOMERS.

YOUR UNSKILLED TECHNICIAN HAS CHARGED US AND MADE US FOOL. I WANT MY RO TO BE IN WORKING CONDITION ASAP OR MY MONEY BACK. AND ALSO WILL SUGGEST PEOPLE IN MY SURROUNDINGS THAT NOT TO GO FOR KENT RO, AND WILL PUT THIS IN SOCIAL MEDIA EVEN.


SHUBHAM SINHA - 9717531017,9643100522
FARIDABAD