Complaint Concerns on delivery and installation

  • RoyalOak Furniture Customer Care, Complaint and Reviews - concerns on delivery and installation
    Bibhudatta Sahoo on 2018-08-31 09:40:15

    Worst customer service I ever seen, what Royal Oak has given me so far. When you go to shop they show the product nicely and get the order. After order the tragedy starts, they saying delivery 3 days and installation 3 days after delivery. For my case, it has been delayed 10 days so Branch manager said, sir don't worry we will do the delivery and installation in the same day as delay from our end. Product delivered yesterday and when I asked they said within 3 days installation. I called customer care 5 times even talked with their supervisor but nobody taking this as a complain. they saying this not a complain.I wasted so much time with talking with different persons from customer care, branch from Royal Oak but no result. I also sent email to customercare@royaloakindia.com but no response.God knows when i will get service. Thanks