Complaint DTH not working Complaint not resolved

  • Delhi Airtel Nodal Officer - DTH not working Complaint not resolved
    Surendra Mohan Singh on 2018-08-21 15:19:40

    Dear Sir, with great displeasure this is brought to your notice that my complaint number 03079725908 dated 20th Aug 2018. Is not resolved.
    Mr. Lokesh 9650878175 came and changed set top box after payment of Rs. 350 and took old box at 1300h. stated that by 1600 TV will start.
    Mr. Ramji yadav 9210064696 senior to Mr. Lokesh was contacted at 1910 for the same and he responded by 2000 TV will start but failed. On repeated call he gave number of his superior Mr. Sandeep 9810213846 who on contacting said Sir by another 2 hours TV will function. Today made number of calls to Mr. Sandeep but of no use. Till this time Set top box is not working and we are deprived from watching TV. Where as already all subscription and visit charges Airtel is making money with. My customer ID is 3009482609 and am using it since 2009. Such customer service is compelling me to switch over to other service provider. Hope you could be able to resolve the issue or can have courage to tell me better to change service provider.