Complaint Amount not refund

  • Airtel Digital TV (DTH) Customer Care Number, Email ID, Office Address, Complaint and Review - Amount not refund
    Rupak on 2018-08-11 18:13:49

    Dear Concern

    I had recharged my DTH on Dt:- 10-Jul-18 with monthly Plan RS- 315/- .Due to some issue my DTH signal not catch the network then i have called customer care on 11-Jul-18 and i have requested for HOLD (Close) my DTH for One Month . she is agree and confirm me your DTH service close for One Month.but when we check the balance is 6 rupees now . I am continue followup with customer care Ex. from 09-Aug-18 to 11-aug-18 but no any response from them.

    On 09/10-Aug -18 customer care accept that your request for close(hold service) for one Month has been raise in system. but on 11-aug he is not accept.

    My DTH Id- 3017725939
    Reg mob no-9939003900

    I have called to customer care Ex from Mob No- 9771432246

    So kindly check and confirm on urgent Basis. & do the needfull ASAP.