Complaint Ticket refund issue

  • Zaakpay.com Customer Care, Complaint and Reviews - ticket refund issue
    shravan jha on 2018-07-24 15:44:07

    I have booked ticket in general quota on 14 july 2018. i got waiting list train no. 12566 for the date 11 nov 2018. i cancel the w/l/ ticket. Received massage in my registered mobile no. That rs. 3970/- will be refunded. Till date refund amount was not received in my bank a/c. when we checked our irctc website a/c found false massage is showing that rs. 3970/- was refunded on 15july 2018 through zkpy bank.
    Sir, please resolve the issue and send refund to my registered bank of india account.
    Pnr no. [protected]
    Transaction id: [protected]
    Refund id: [protected]
    Refund bank name: zkpy bank
    Refund date: 15 july 2018