Dear DTDC Team,

My Consignment was arrived on Saturday (26-05-2018) at your fort branch Mumbai. It was a plus service. My address mention on courier was my office address, because that was the last Saturday of the month my office was totally closed. It was plus service, so i called to customer care number Mumbai branch and requested them to deliver my consignment on Monday morning (28-05-2108) and she said "ok will inform to fort branch they will deliver on Monday morning" i also received a msg for this too on my resister number that was mentioned in my address.

When i reached on Monday morning (28-05-2018) office track my status i was shocked. Status was showing "your Consignment was delivered successfully on 26-05-2018 Saturday at 6:30 pm but that day my office was closed no one received any doc from DTDC.

Today, i tried to call customer care executives, Fort branch manager Mumbai ( Rahul) and some one Seema from same branch. I request him to find out my consignment as soon as possible. But unfortunately on one ready give any response on this. They have no clue about consignment.

Document is very very important for me and my company. If not able to submit that document on time, i will lose my job.

My all details are mentioned below

Consignment Number- V45675928
Receiver Name- Akash Ranjan
Address- Office No 24-A, 2nd Floor, Nariman Bhavan, Vk shah Marg, Nariman Point, 400021, Mumbai
My contact Details- 8655335587

One thing i want to say, difference between out for delivery and successfully delivery time was showing only 9 mints and from fort Mumbai to My office distance is aroung 2.5 km meters and it will easily take around 25 to 30 minutes to reached distance. That things showing some did something worng. And the worst part is no one responding on this seriously.

Lastly, I would request you do something for this and deliver my document as soon as possible and please give your feedback on this asap. That Document was very important for me, if i don't get then i will lose my job.