Complaint Cancelled Ticket Amount not credited in bank account

  • Zaakpay.com Customer Care, Complaint and Reviews - Cancelled Ticket Amount not credited in bank account
    Ashish Srivastava on 2018-05-14 20:52:14

    Dear,

    I cancelled my ticket on 27-Apr-2018, but still I haven't received refund from your side and IRCTC has shown that the amount have been refunded
    Although I got a mail from your side that the refund has been processed but still I haven't received.

    Transaction Details are as follows:

    Cancellation ID: 100000233757394
    Transaction ID : 100001151431851
    Cancellation Date: 27-Apr-2018
    Amount to be Refunded : Rs. 1400

    Refund processing date:28-Apr-2018
    Refund amount:1400.0
    Refund reference no:ZP564c08d3c7a1f
    Payment Option used : Zaakpay PG


    Kindly let me know up to when this will be credited back to my account, as it's already being more than
    16 days. Although I cancelled another ticket on same date & time and it's refund amount is credited in
    my bank account.

    Hoping for your kind revert.