Complaint Issues in lifetime package

  • Just Dial Customer Care Number Complaint Email Id Office Address - Issues in lifetime package
    Akshay shukla on 2018-04-30 22:44:48

    Dear Venkaatesh,


    Greetings!


    At the onset,i feel sorry I have to reach out to you for something which could have been managed  easily at local office.I have reached out to Just Dial CEO Mr Mani as well ,on separate note.


    If you see the trail mail, I have paid INR 18,000 for Supreme Package for my firm 'Aashiana Properties and Construction' ,with commitment of leads for next 10 years. The package was sold by Sales Person Rajeev Sharma.


    But the problem started when not a single lead has been referred to us till date and when I raised the issue to Rajeev he assured me Full Refund. Now from last many days, I have been trying to contact Rajeev but he is not picking my call.


    No Refund has been processed till date.


    Iam extremely disappointed by professionalism displayed by Sales Team .Just Dial have  simply betrayed our Trust and old association we had from past many years.


    I hope by escalating the matter to you, we will get our refund at earliest.All details are in trail mail below.


    Look forward to an early response in positive. Thanks.


    Regards,


    Akshay Shukla


    91-9818606076