Mswipe Technologies Customer Care, Complaint and Reviews

Company Phone Directory Date: 06/19/2017
Mswipe Customer Care Contact Number : +91 80 4096 9167    

Mswipe Customer Care Address : Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Mumbai City District, Maharashtra, India - 400011

Mswipe Technologies Customer Care Number : +91 90 3000 0387

Mswipe Technologies Customer Care Toll Free Number : 1800 102 2699

Mswipe Technologies Customer Care Helpline Number : +91 70 9205 5503

Mswipe Technologies Customer Care Query Number : +91 22 4922 4466 

Mswipe Technologies Customer Care Fax Number : +91 11 4701 0204

Mswipe Technologies Customer Care Complaint Number : +91 17 2254 8223

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    WORST SERVICE - MSWIPE by Imtiaz:

    (4 of 5)

    Complaint # TBK01065526, and complaint # TBK010807071

    AS I’VE ALREADY RAISED THE COMPLAINT REGARDING CANCELLATION OF SERVICE IN MARCH.

    AND

    YOUR PEOPLE HAVE PICKED UP THE MACHINE THE VERY NEXT DAY I RAISED THE ISSUE OF TAKING THE SNAP OF THE MACHINE AS WELL ….

    THEN,

    WHY HAVE YOU DEDUCTED THE AMOUNT FROM MY ACCOUNT.

    IT IS A VERY SERIOUS ISSUE.

    From: Mswipe Helpdeskresponse [mailto:helpdeskresponse@mswipe.com]

    Sent: Tuesday, July 04, 2017 10:57 AM

    To: ******** Furniture

    Subject: Re: FW: Please stop ECS from MSWIPE TECHNOLOGIES

    Hi Sir/Madam,

    Thank you for writing to Mswipe Customer Service.

    We would like to inform you that your Complaint regarding "STOP THE SERVICE"happened between you and our sales person has been forwarded to our concern department with complaint number TBK01065526.

    Once, will get any update from our concern department, will update you through relevant media channels.

    Your patience & cooperation in this regards will be highly appreciated.

    Still if you have any queries you can write us on our e-mail ID: helpdesk@mswipe.com.

    We value your relationship with us.

    Thanks’ & Regards,

    AKSHADA MHATRE

    On Mon, Jul 3, 2017 at 11:48 AM, ******* Furniture wrote: From: *******Furniture [mailto:*******furnitures@gmail.com]

    Sent: Thursday, June 29, 2017 1:46 PM

    To:'Mswipe Helpdeskresponse';'helpdesk@mswipe.com'

    Cc:'complaints.mab@sbi.co.in'

    Subject: RE: FW: Please stop ECS from MSWIPE TECHNOLOGIES

    After informing you about the concern, two people came from your company, took a snap of backside of the machine for the refund and gone.

    Now, When I checked my account, I found n number of deduction from your side by today [just after you people left after taking the photo].

    What do you want to now?

    Instead of refunding the amount you have deducted the same from my account. Why?

    Do you want me to take the legal action against your organization?

    Or are you going to give me my money back?

    Take this mail on a very serious note and consider this as a final notice from my side.

    And do refund my amount in 7 days. From: Mswipe Helpdeskresponse [mailto:helpdeskresponse@mswipe.com]

    Sent: Tuesday, June 27, 2017 11:40 AM

    To: *******Furniture

    Cc: complaints.mab@sbi.co.in

    Subject: Re: FW: Please stop ECS from MSWIPE TECHNOLOGIES

    Hi Sir/Madam,

    Thank you for writing to Mswipe Customer Service.

    We would like to inform you that your Complaint regarding surrender and rent deduction has been forwarded to our concern department with complaint number TBK01065526.

    Once, will get any update from our concern department, will update you through relevant media channels.

    Your patience & cooperation in this regards will be highly appreciated.

    Still if you have any queries you can write us on our e-mail ID: helpdesk@mswipe.com.

    We value your relationship with us.

    Thanks and Regards, Akshara Rumde

    Team Helpdesk.

    On Sat, Jun 24, 2017 at 3:31 PM, *******Furniture wrote:

    From: *******Furniture [mailto:*******furnitures@gmail.com]

    Sent: Friday, June 23, 2017 3:56 PM

    To:'complaints.mab@sbi.co.in'

    Subject: Please stop ECS from MSWIPE TECHNOLOGIES

    Dear sir/Madam,

    Please stop ECS from MSWIPE TECHNOLOGIES. I am still getting annoyed as they

    are deducting amounts from my account. Please do some necessary action in

    regards to the same.

    My deatails are:

    Account name: *******Furniture

    Account Number: ***********

    Bank/Branch: State Bank of India/ Jawahar Marg Branch

    In anticipation of positive response!

    -Imtiaz

    *******Furniture, Indore

    From: Mswipe Helpdeskresponse [mailto:helpdeskresponse@mswipe.com]

    Sent: Tuesday, March 21, 2017 11:44 AM

    To: *******Furniture

    Subject: Re: I hate fraudster like you.

    Hi Sir/Madam,

    Thank you for writing to Mswipe Customer Service.

    We would like to inform you that your Complaint regarding Cancellation of

    services has been forwarded to our concern department with complaint number

    TBK01065526. They will get in touch with you shortly in case of any further

    clarification.

    Your patience & cooperation in this regards will be highly appreciated.

    Still if you have any queries you can write us on our e-mail ID:

    helpdesk@mswipe.com.

    We value your relationship with us.

    Thanks & Regards,

    Deepali Mane

    Team Hepldesk.

    On Tue, Mar 14, 2017 at 2:55 PM, *******Furniture

    wrote:

    My registered cell no is ********. Take this machine ASAP.

    Sent from my Superphone

    14 Mar 2017 14:53 wrote on *******Furniture :

    Just take your machine from my premises and.give me my money back. Your

    representative told me.that u won't charge any rental for lifetime and now u

    charged the same.

    Just get the hell out of my shop your machine.

    *******furniture

    -Imtiaz

    -

    ?….Thanks & Regards,

    Mswipe Helpdesk Team

    Error! Filename not specified.

    Mswipe Technologies Pvt. Ltd.

    Astral Center, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai - 400 011

    (: 022 4922 4466(Board),): 022 4922 4470(direct)| Helpdesk: 1800 1022

    699

    : www.mswipe.com | Facebook:

    www.facebook.com/mswipe

    -

    ?….Thanks & Regards,

    Mswipe Helpdesk Team

    Error! Filename not specified.

    Mswipe Technologies Pvt. Ltd.

    Astral Center, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai - 400 011

    ?: 022 4922 4466(Board), ?: 022 4922 4470(direct)| Helpdesk: 1800 1022 699

    ?: www.mswipe.com| Facebook: www.facebook.com/mswipe

    -

    ?….Thanks & Regards,

    Mswipe Helpdesk Team

    Error! Filename not specified.

    Mswipe Technologies Pvt. Ltd.

    Astral Center, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai - 400 011

    ?: 022 4922 4466(Board), ?: 022 4922 4470(direct)| Helpdesk: 1800 1022 699

    ?: www.mswipe.com| Facebook: www.facebook.com/mswipe

    mswipe by ponmalar:

    (4 of 5)

    mswipe no fast chance the artel

    Change in bank account by Asiya Shaikh:

    (4 of 5)

    I can't able to make changes in my bank account

    About Machine by BELA TELECOM & XEROX:

    (4 of 5)

    Your end Service is very poor
    please see this matter

    Frode by Zaheeruddin saeeduddin Ansari:

    (4 of 5)

    Mai Zaheeruddin saeeduddin Ansari
    Mere dost ke office Mai Mswip masin hai
    To Mai socha mai bhi le Lun meri bhi office Mai swife masin ki jaruraat hai to Mai mere dost se pucha apki masin kon laga kar diya to oh mujhe 1 sales man ka number diya Jo Mswip company ka banda hai to Mai usse call kiya to aya office Mai 17/3/2018 sham ke time 5.30 to oh mujhe Mswip ke masin ka plan Bataya to Mai reddy ho gaya fir oh log ne bole ap cash do GE to 3 din Mai aa jaye gi aur chaique do GE to 8 days mai Ayi to Mai credit card swip kiya 2537 mere account se paisa bhi kat gaya fir uske dusre din se Mai sales man ko phone laga raha hoo oh log phone Nahi utha rahe hai mai bhot Parisian ho gaya hoo Castmer care bhi bhot bar phone lagaya kisi ne bhi meri help Nahi kar raha hai costumer car mai call kar ke rajestar bhi karwa TBK02369560 oh bole sham tak call aye GA Apko Abhi tak call Nahi aya Mswip ke sales man Jo mere pass aye teh Ek ka name Abid Qureshi aur dusre ka name Subham kele hai plz sir/mam meri help kar do mera mobile number pe call kar ke meri help kar do 9029791500

    Sales person making fool to your existing customer. by Rayees Shaikh:

    (4 of 5)

    Dear team,

    your sales person given me wrong commitment he said you by machine in march i will give you sim card free but still i have not received any sim card. I called to that person so many time but he is not receiving any single call.
    I am your existing customer this is second machine which i want to continue for my other shop.
    I called customer care for the same but they are saying we cant provide any free sim card. please take action against him why he is making fool.if you wants i will share the call recording which we had.

    Sales person name: Irfan
    Contact no: 9867979607
    Register mob no: 9664239345

    My old machine registered contact no.7045316731

    Regards,
    Rayees Shaikh.
    9664239345
    8828039345

    MSWIPE request by Chelladurai.M:

    (4 of 5)

    Hi,

    I have requested for MSWIPE instrument on an emergency and paid money for 2 instruments by Friday since your executive said that it will be delivered by Sunday. On following up on Sunday no response and by monday when i shouted your executive shouted back and said he will refund the money and dont want the business. Is this the way of treating a new customer?????

    i m recieving 2 messages at a time by shreyash pawar:

    (4 of 5)

    i m recieving 2messages of a every single transactions i have called customer care a lot of time but they r not responding
    also they r charging me extra money about rent and saying its about sim card charges which were not mentioned earliear
    shree sai medical
    8928297575

    om sai medical kalwa thane by sanjay sanap:

    (4 of 5)

    card swipe amount 2 to 3 days not transfer in my current account thane bank please transfer amount

    Am sop machine account changing by SAHIL:

    (4 of 5)

    Customer care not supported

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