Indraprastha Gas Limited [IGL] Customer Care, Complaint and Reviews
Company Phone Directory
Date: 06/17/2017
- State : Delhi
- City : Central Delhi
IGL Customer Care Contact Number : +91 11 4607 4607
IGL Customer Care Address : IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, New Delhi District, Delhi, India - 110022
IGL Customer Care Number : +91 11 2617 1860
IGL Customer Care Toll Free Number : +91 11 2617 1921
IGL Customer Care Helpline Number : +91 11 2617 1863
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Complaint ag. BP No. 7000268869 by Meenakshi Chauhan:
(4 of 5)
Dear Sir/Madam
We are very very sorry to inform you that my new PNG connection BP No. is 7000268869.
I have submitted all documents & chargeable fee on 19.09.2020, after that I have received a call from Mr. Pawan (Mobile No. 8750009127) he is an area supervisor.
My supervisor Mr. Pawan (Mobile No. 8750009127) got a call 10 times to install my PNG meter, but still he did to install my PNG meter, lying on 10 times.
Then when I compiled, another person went to install my PNG meter on 08.11.2020.
After this, again the same lyer Supervisor Mr Pawan (Mobile No. 8750009127) got a call and then he was lying on the same way. but have not started my PNG connection yet.
Therefore, you are requested to take strong action against supervisor Mr. Pawan (Mobile No. 8750009127) and please start my PNG connection ASAP.
--
ThanksMeenakshi Chauhan9313560143
NOC FOR DISCONNECTION by NIRMAL SINGH:
(4 of 5)
HOW TO APPLY FOR NOC FROM IGL FOR DISCONNECTION OF PNG
Founder & CEO by Dr LP Sharma:
(4 of 5)
I have applied for GAS Connection at my Residence
H-120 First Floor
KaramPura ,New Delhi-110015
Its a Long time .I got a message that
Connection will be Provided in 5 days
But
There is No call from any Executive OR Any visit for GAS Connection
Pls gte it Provided Urgently Plz
Lok Pal Sharma
Owner
H-120
First Floor
Karam Pura , New Delhi-15
BP NO-4001111038
Bill Complaints BP NO : 6000060560 by K. Rananjay Pratap Singh:
(4 of 5)
My third bill amount of approx 7000+ for 26 days is not correct and idiotic/Insane as for my family of 2 adults and 2 kids.
I did follow up customer care multiple times and raised complaints also but didn't get any conclusion till now, I got only assurance to fix it but no action done from your side. i am getting incremental bills from your side and notification to pay bill everyday.
It is like mental torture for me and risk for my health.
Please fix this bill asap.
Installation pending by BP NO 7000319005:
(4 of 5)
Installation pending at my home. I have contacted many IGL representatives but no body is helping. I have a done all the formality Almost 2 months before but no installation completed yet, kindly help.
BP No 1000117974 by Sadhu Ram Sehrawat:
(4 of 5)
I lodged request to reconnect the meter through mob app but without attending request has been closed. pls look into and restore/ reconnet gas.
by नीता वर्मा:
(4 of 5)
Bp 4001391537 क्या है मेरे फोन पर मैसेज आया है अभी 15 अक्टूबर को मैंने फॉर्म फिल अप किया था ऑनलाइन में इसको कैसे चेक करूं कृपया मुझे बताएं
new png connection by dr mkwahi:
(4 of 5)
I Dr MK WAHI resident of Mahindra park ShakurBasti delhi-34 Ist floor ,opposite sharma tent house, given a call to customer care representative for png connection in ist week of oct 21 ,the representative came on 9 th 0ct 21 for collection of documents ,a copy of Aadhar card, and electricity bill ,along with cheque of rs 7000 issued from bank of Baroda Safdarjung hospital branch, amount was credited into IGLtd account on 10/11/21. but till date no installation, on enquiring from customer care register mobile no 9310448880, 8700742865. and e mail id mkwahi@gmail.com , not showing registration.so kindly look into the matter, and expedite the process.
with regards
Dr MK WAHI, Director Professor
Safdarjung Hospital and VMMC,
9310448880, 8700742865
Main connection from under ground to building by Joseph P A:
(4 of 5)
Dear Sir/Madam,
This is to intimate that installation of IGL PNG pipe line and meter are done on our building Thirumala Apartment K -48, K Block, Gali No 6B which is located in Mahipalpur Exten New Delhi 110037. The total 13 Flats owner installed with IGL PNG meter. (Flat No 101, 102, 103, 201, 202, 301, 302, 303, 304, 401, 402,403 and 404) this work is pending prior to first Covid 19 lockdown.
The main connection from underground (road) to building is still pending even repeated reminder through customer care No 1800 102 5109 and there is no action taken by the IGL. The domestic consumer nearby our flats is already connected.
You are requested look into this pending work in the last two years.
Best regards
Joseph P A
Flat No 301 Thirumala Apartment
K-48 K Block, Gali No 6B
Mahipalpur New Delhi 110037
9910486026
Dated : 24 Nov 2021
Meter faulty by Balwan Singh:
(4 of 5)
Dear sir
My domestic png meter which is replaced 19/092021 is faulty.It is running without actual gas use.kindly replace it at earliest.
BPNo1000099457 (Meter faulty ) by Balwan Singh:
(4 of 5)
Pl replace as soon as possible because I am getting unnecessary bill due to faulty meter
Gas connection note yet installed by Sudeepti kumari:
(4 of 5)
As amount has been deducted 3 month before BP No. 4001331353 but till now not installed so kindly installed as soon as possible
Bill payment issue by Khushi Sharma:
(4 of 5)
Hey i have paid the gas bill but it has not been updated i am facing an issue with igl please consider my request and send me the updated bill as my previous due is cleared.
These are the attachments of the bill i got and what i have paid please do the needful and update me with a new corrected bill
Please revert back
Thank you
Gas meter reading by Anil Kumar Singh:
(4 of 5)
Meter No. 3775571
76-25-4
Sir, Today your meter reader visited to my residence SRC 48A, Shipra Rivirra, Gyan Khand III, Indirapuram, Ghaziabad for meter reading.I was giving him photo snap of meter but he has not accepted saying that meter no. is not visible and asked me to send on his WhatsApp no., while it is clearly visible if we see in large size. He send a message that the bill will come on average basis. I can send the photo snap on any other WhatsApp no. if you provide and you can see that it is very much visible.
DELAY IGL Miter for installation by Dhirendra Kumar Raghav:
(4 of 5)
Dear Sir,
I have submitted my documents as per your required for new connection on date 13/03/2022 and My BP number is 7000354217.
But IGL miter is not installed in my home till now and I have not got correct information from your side.
I have tried many times for above problem but there is no any solution at your end till now.
You are requested to installed miter at my home.
Thanks & Regards
Dhirendra Kumar Raghav
discripency in bill by ranjana bhargava:
(4 of 5)
Ref BP No 7000093936 and your card no 9906638418
Dear Sir/madam
Said card no complaint is closed by you with out informing me the result of my issue pl note i am out side India and so can not contact you on phone so pl be kind enough to inform me the result as to how it is being resolved . since you can not charge me twice.in case you are not able to understand my problem pl give me the mailing address of your nodel officer or other superiors whom i can contact on mail.
thanks
ranjana bhargava
New connection pipe line igl by Harsh khurana:
(4 of 5)
My BP no. 4001534242 & mobile no. 8285504790 more then six months above have been passed away but till date I don't get the gas pipe line connection please look the matter and install the connection as early as possible and already pipe line connection my area whenever I call customer care many times say your complaint has been forwarded
Carelessness for Installation of PNG Connection by Ishwar Singh:
(4 of 5)
Sir,
My BP Number is 6000151144. Please refer to my Service Request No 9906765565 and 9906807377 generated for D/EC-DELAYED/EARLY CONNECTION. On receipt of email about closure of my requests I called Customer Care No 1800-419-5109 which was mentioned in the email immediately. I got the reply that my mobile number was not connected and my flat was found locked on both the days. Let me clear you that no one from IGL called me and no one has come at all to my flat. My flat is not locked at all since last one month. I am Chief Administrator of Prakash Group of Hospitals and Institutes and receive approximately 100 mobile calls per day on the same mobile number i.e. 9958308455. It is a false, repeated and routine excuse. In view of the above, I request you to take the appropriate action against defaulters and to install my PNG Connection at the earliest.
It shall be highly thankful to you.
Hoping a prompt and positive response.
Thanks and Regards
Dr Ishwar Singh
New PNG Customer
Bribe being demanded for a new connection by Parveen Bedi:
(4 of 5)
I had paid 7000 rs for a new connection 5 months back but till date it has not been installed as representatives are asking for a bribe. BP no. 4001597177
I think you should shut down your office and give this work to Reliance or Adani
Your inefficiency is leading to wastage of public funds.
BP 4001822370, New Connection by Siddhant Kachroo:
(0 of 5)
After completing all formalities and making initial payment, Mechanic from IGL called at ours and advised to get our Stove PNG compliant from the market which we did. Then he demanded charges of Rs.250/- for making connection operational which I refused in absence of proper Bill and he left without doing the needful. This way I am put to lot of inconvenience as my Stove is not now working on LPG.
For last 2 days despite of taking up with Customer Care Centre, no help is forthcoming. Now I feel sorry for not having paid the amount to Mechanic. I request you to please depute the Mechanic. I shall now be paying the desired amount.
Siddhant Kachroo
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