Indraprastha Gas Limited [IGL] Customer Care, Complaint and Reviews

Company Phone Directory Date: 06/17/2017
IGL Customer Care Contact Number : +91 11 4607 4607

IGL Customer Care Address : IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, New Delhi District, Delhi, India - 110022

IGL Customer Care Number : +91 11 2617 1860

IGL Customer Care Toll Free Number : +91 11 2617 1921

IGL Customer Care Helpline Number : +91 11 2617 1863

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Double payment issue by Harpreet kaur:

    (4 of 5)

    Sir, BPN - 4000150704
    PAYMENT DUE - 435.24
    But mujhse double payment ho gye hai. 970.48. So pls returns excess amount in my bank ICICI. Account number is-
    048801001585. Thank you

    New Connection by Madhu Jian:

    (4 of 5)

    Sir/Madam,
    I have inform you that,I have complaint so many time for new connection regarding (Complaint No.-8800541283). But nobody can action for my complaint.I have also pay Rs.1275/-. Please do something for this and look this matter asap.
    Thanking you
    Your's Truly
    Madhu Jain

    Non installation of new gas connection by JAIVIR SINGH TOMAR:

    (4 of 5)

    Registration no 4000640069
    One month before yr team came to join new gas connection but told me that there is a leakage in pipeline,it will be rectified within 2 days.when i got no response i contected u at helpline no. your rep told me that comp no will be sent on regd mob no and comp will be solved before 23/7/2019.But no action from yr side.
    you are requested to fix the connection at the earliest.
    Thanx
    Jaivir Singh Tomar
    H NO 1449/132 St no 2 Durgapuri
    DELHI-93
    Mob No 8800684289

    Against higher bill amount by Meena jain:

    (4 of 5)

    Sir i want to know why my bill is coming too much from starting to till day

    Bill month of july by ANIL SHARMA:

    (4 of 5)

    isend the whatsup to your numbers but bill not recevid pls,issue abill ASAP.
    Thanks
    Anil Sharma

    Request for Transfer of Ownership BP NO. 4000042517 by Pankaj Khandelwal:

    (4 of 5)

    Dear Sir/Madam,

    We have sent email for update kYC and Request for Transfer of Ownership BP NO. 4000042517 on 13.06.2019 ,but still not received any confirmation from your side.

    Please resolve my case on top priority.

    Thanks
    Pankaj Khandelwal
    Shashwat Trust
    M.No. 9958992553

    Pipeline issues by Manisha arora:

    (4 of 5)

    Humare 1st floor wale conection nahi hone de rahe or hume connection chahiye if possible please issko solve kare

    bill for BPNo. 50000150843 by phool chand:

    (4 of 5)

    the above BP No. bill was inadvertently deleted. Kindly send again.
    regards, 9891232373

    Bill compliant by Chandrakala:

    (4 of 5)

    Namste team igl mare BP no

    4000515554 hai me apna last bill

    12september 2019 ko jo ki 278.96 tha

    phone pay jiski

    transaction ID 1909121314380111968724

    Hai se DE chuka hu please mujhe

    dubara ye BIL na Bhej jaye kyoki me

    ye bill de chuka hu

    Bp no. 4000787325 by Subrata Shekhar Kayal:

    (4 of 5)

    I am not using much quantity of gas but My bill amount is comming more. Please cheque and take necessary action and revised the bills amount.

    connection yet not given by raman aggarwal:

    (4 of 5)

    Dear sir
    i HAVE APPLY FOR THE GAS CONNECTION ON MARCH MY BP NO IS -4001040940 ALSO PAID 6000/- RUPEE FOR ADVANCE BUT MY CONNECTION YET NOT GIVEN SO I REQUEST YOU TO PLEASE SOLVE THIS ISSUE AS EARLY AS POSSIBLE.

    Thanking you
    raman aggarwal
    9810220993

    Complaint against Higher bill amount by Preeti Sharma:

    (4 of 5)

    Sir , I want to know why my bill is coming too much from some time .

    Complaint against higher bill amount by Preeti Sharma:

    (4 of 5)

    Sir, I want to know that why bill is coming too much from some time.
    B.p no - 4000315151

    HIGHER CHARGES OF MONTHLY BILLS by M.S.Nair:

    (4 of 5)

    Sir,

    Sub: BP NO. 1000031956 : Exaggerated Cycle Bills

    We are an old couple residing at flat no. A-5 , Neethi Apartments , Delhi-110092. We have been receiving consumer bill against the BP number 1000031956 for about Rs.1200/- per cycle , which is exaggerated as compared to its usage. The family of 5-6 persons are also receiving the bills of similar amounts . We are in receipt of Invoice no. 120000499218 for Rs.2452.40 against the above said BP Number , which is showing previous payment of Rs.1139.48 but no explanation has been given for such previous payment. Please look into the matter and reduce the amount of cycle bills.

    We are paying the current bill under protest and hope our grievance shall be redressed.

    M.S.Nair
    tel 9811630731

    Connection pipe is leaking by Gulfam:

    (4 of 5)

    I'm from flat no.182 in vikaskunj Vikaspuri New Delhi-110018. we're facing a problem of leaking pipe,
    I request you to please send someone so he can change or fix the pipe
    Thank you

    IGL connection by TIWARI:

    (4 of 5)

    Dear Sir,
    I have applied for IGL connection on dated 26.7.20 and issued a cheque HDFC Bank C.No. 000163 Rs.6000/-I have recieved a message with issue of customer No.4001076732, but no one has visited for to make the connection. When I had followed through the person collected the cheque and application form Mr. Baijnath, he said that there are server issue and it will be done soon. Today I have connected at customer care center and they said that it will take 90 days as somebody has visited and i was not their, which is wrong information entered.

    Please make sure for connection at the earliest as I am in big trouble.
    With best regards,
    Ram Pramod tiwari

    Unauthorised gas pipline being established by Kiran lata Sharma:

    (4 of 5)

    BP no.-4000507379
    People living in ground floor of our building are changing the previously established route of our png gas connection pipe that also without permission . The are changing the path of our gas pipes as well and the main intention is to modify the previous gas route to develop hold over area .so we request to immediately stop the unauthorised establishment of new pipeline route that is causing such unease to us as well as other members of our building.

    TS by Pushpa Gopi:

    (4 of 5)

    Dear Sir,

    Sub : Twice Payment against BP NO.NO. 1000121512 of IGL invoice Number 100031700688 dtd 25.08.2020 through IndusInd Bank on 13.09.2020 for 542.44 INR + 542.44 INR.

    I have made payment against Invoice Number.: 100031700688 of BP No.1000121512 through IndusInd Bank on 13.09.2020 for 542.44 INR + 542.44 INR. on 13.09.2020 which needs to be refunded to the said Bank account or may please be adjusted in the next billing. Since the payment made through net transaction, it did not indicate me that the payment has already been made against the said bill. Payment confirmation receipt from the Bank Statement is attached for your necessary action and for the refund.

    1) 13 Sep 2020 VISA POS TXN Debit
    VISA POS TXN AT
    IN/INDRAPRASTHA
    GAS LIMITMUMBAI
    542.44

    2) 13 Sep 2020 VISA POS TXN Debit
    VISA POS TXN AT
    IN/INDRAPRASTHA
    GAS LIMITMUMBAI
    542.44
    Welcome to IndusNet Page 1 of 1
    https://indusnet.

    I request you to kindly refund one of the transaction's amount to my next billing cycle or can refund paying back to the Bank account from where I have paid or instruct me further.

    Regards
    Gopi
    Mob 9560207936

    New Connection Start Issue by Anil Singh:

    (4 of 5)

    Hi Sir/Madam,

    I have applied new connection of igl and I have paid 6k rupees before 1.5 month but still I am waiting for my connection.

    I have also complaint on help line no and after that executive has called me and confirm me he will come and start my connection today but he has not reach @ my place after the next day I have called him again and he has confirmed me he is coming but half day is over and has not reach after that I have called again and he has given same confirmation he is coming and 2nd day is also gone, I have taken 2days leave from my office due to your executive is coming but I have lost my 2days .I am still waiting for my connection.

    I request to you please do the needful and help me.

    Thanks
    Anil Singh
    9873926263

    IGL GAS CONNECTION by BHANU DUA:

    (4 of 5)

    THE PIPE CONNECTING GAS BURNER IS DISCONNECTED

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